FAQs – Sol Samsara

Questions About Your Journey?

Parenthood is can be full of questions. From fit and fabric care to carrying options and style, we’ve grouped the most common queries so you can find answers quickly and feel confident in your Sol Samsara experience.

Fit & Ergonomics

How do I adjust the carrier for my newborn?

Designed to support your baby from their earliest days, with simple adjustments for a secure, close fit. Position your baby high on your chest, close enough to kiss, with their spine naturally curved and hips fully supported. Leg support adjusts at the waistband and should always sit in a hip healthy M position. Adjustable straps and panels let you fine-tune the fit as they grow, no complicated wrapping required.

For detailed fit guidance, please see instructions: HERE

Will the carrier fit my body shape comfortably?

Yes, Sol Samsara carriers are designed to adapt to you. While our carriers can be comfortably worn by men, we have intentionally designed this carrier with women in mind so the waistband tapers around the hips for a more ergonomic and supportive fit.

With adjustable straps, the our carriers can be customised to suit a wide range of body shapes and sizes from an Australian size 6 to 24 (waistband: 76cm - 127cm).

The goal is simple: support where you need it, and freedom where you want it.

Can I carry my toddler in the same carrier?

Yes, our carriers are made to grow with your baby through to toddler years. They can safely support babies from 3.2-16kgs. As long as your little one sits with their legs in a comfortable "M" position within that weight range, you're good to go!

How do I ensure correct posture for both parent and baby?

For your baby, aim for a natural “M” position - knees slightly higher than bottom, with their back gently curved. We recommend placing baby high enough so that you can easily kiss them on the forehead when wearing!

For you, the waistband should sit snugly at your waist, distributing weight evenly to avoid pressure on your shoulders.

If it feels balanced and comfortable, you’re on the right track.

Can both parents use the same carrier easily?

Absolutely. Our carriers are designed to adjust quickly between wearers, so whether it’s you, your partner, or another set of hands, the fit can be easily tailored in seconds (no lengthy re-adjustment required).

Fabrics & Care

What fabrics are used in your carriers?

We use carefully selected, breathable fabrics designed to feel soft against your baby’s skin while remaining durable enough for everyday life.

Our materials are chosen with both comfort and longevity in mind — because this is something you’ll reach for often.

Our Saddle Up Carrier body is OEKO-TEX Standard 100 Certified Organic Cotton/Linen.

Are the fabrics safe for sensitive skin?

Our fabrics are OEKO-TEX Standard 100 certified ensuring that the fabric touching you, and baby, is free from harmful substances at every stage of production.

OEKO-TEX Standard 100 ensures that textiles are free from hundreds of harmful chemicals and harsh dyes making them safe for sensitive skin.

How do I clean and care for my carrier?

We recommend spot cleaning where possible and where a deeper clean is required (carrier body only) to hand wash or place in a delicates wash bag on a cold gentle cycle and air drying flat in the shade.

The Saddle Up carrier tassels are 100% leather and should be only spot cleaned with a damp cloth when necessary. Please ensure that the tassels are removed before washing the carrier body.

Usage & Carrying Options

Which carrying positions are available?

Sol Samsara carriers are proudly designed to support front carry and back carry. Each position is designed to keep your baby secure while allowing you to move naturally.

Can I use the carrier for long walks or hikes?

Yes, our carriers are built for movement.

Whether it’s a quick walk or a longer adventure, the ergonomic design, supportive structure and breathable fabric allow for comfortable, extended wear.

Is it suitable for newborn naps on the go?

Absolutely! The close, supported position often helps babies settle and rest while you continue with your day.

How do I switch between front and back positions?

Switching positions is simple with adjustable straps and intuitive design.

For instructions on how to wear and tailor your carrier please refer to our instruction video HERE!

Are Sol Samsara carriers safe to use?

Sol Samsara carriers are safe to use and comply with CE safety standards for Baby Carriers

Shipping, Returns & Support

How long does shipping take?

We aim to dispatch orders quickly so your carrier can be with you as soon as possible.

Delivery times will vary depending on your location.

Do you ship internationally?

Yes, we ship worldwide so you can take Sol Samsara wherever life leads.

What is your return policy?

We want you to feel confident in your purchase. If your carrier isn’t quite right, we offer returns within 30 days of purchase, provided it is in original condition with no visible signs of wear and tear. All original tags and packaging including all accessories must be intact (instruction manual, carry bag etc.).

Still Have Questions?

Our team is here to help. Whether you have questions about fit, sizing or how to get started, we're always happy to talk.

reach out to us

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